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"If you are looking for lightning fast set up and zero maintenance, then the One X should be at the top of your list." One X Quick Edition - PC Magazine.pdf
We are an authorized Avaya Business Partner located in Austin, Tx. Avaya One-X Quick Edition is the world's first server-less phone system. You do not need an engineer to install or service them. You simply get the number of IP Phones that you require for the office and you are done. Avaya has simplified VOIP business phone systems for small and mid-size businesses once again. The One-X Quick Edition takes it to a whole new level. The design solves the issue of the deployment and support by being a server-less phone system. The IP Phone system, including the 4610SW, 4621SW, and G11 Gateway are easily deployed in as little as a couple of minutes. You make no concessions in regards to features and quality. Avaya One-X Quick Edition IP Phones come with all the traditional features you would expect in a business phone system including: Caller ID, Auto Attendant, Voicemail, Music On Hold, Call Park, VOIP, Conference Calling, Remote Voicemail Retrieval, Paging, Unified Messaging, Speaker Phone, and many more. Working with an Avaya Business Partner will ensure that you receive an authentic Avaya product and professional service to go with it. We are located in Austin, Tx., but are able to provide you with professional support and service at any location remotely. Below you will find that we have made shopping for a business phone system very easy by preparing some complete business phone systems quotes for you. We have business phone system quotes for the 4621SW, 4610SW, and G11 Gateways. We have listed all the optional accessories that you would consider in upgrading your avaya one-x quick edition business phone system. Call us today to receive a custom business phone quote by a certified Avaya Business Partner.
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Sophisticated Voicemail Capabilities
Quick Edition offers a host of valuable voicemail features that drive efficiency and productivity for small businesses. Users can see their messages right on the phone’s display and prioritize the most important ones. They can listen as messages are being left and interrupt to answer the call. When out of the office, you can check voicemail via the web and get messages in your e-mailbox. Helps improve associates' efficiency and productivity, and enhance customer service by enabling associates to stay in close touch with customers.
Enhanced voicemail features include:
Voicemail Backup
Greetings and Prompts
Message Waiting Indicator
Redirect to Specified Extension
Telephone User Interface
Visual Voicemail
Message Monitoring
Message Sorting
Callback from Message
Administration
Automated Attendants
Automated attendants use keypad prompts and recorded messages to allow your callers to quickly reach the right person. Quick Edition allows for multiple auto attendants with pre-set or custom recordings. With the push of a button, you can go from daytime to nighttime settings.Enables fast, seamless customer service, improves efficiency within the office, and means you can care for your customers around the clock.
Valuable Call Handling Features
Conference up to five people quickly and easily. Prioritize calls with Caller ID. Transfer calls to colleagues with a simple button push. Use 2- to 6-digit dialing for fast call routing. See presence status of colleagues (on the phone, busy, away, etc.) right on your phone’s screen. And a host of features such as Call Forwarding, Call Log, Direct Inward Dial, Company and Personal Directories, Do Not Disturb, Speed Dials, Multiple Call Appearances, and much, much more.Delivers a professional image to your callers, helps improve efficiency and effectiveness of your associates
One Number Access for Mobile Workers
Allows individual calls to a Quick Edition phone to be automatically routed to another phone – whether a cell, another office or home. Helps increase accessibility of mobile workers and improve customer service by making it easy for your most important customers to reach you anytime and anywhere you want to be reached.
Park, Page and Retrieve Calls
The call park and retrieve feature allows users to park an active call, page to alert someone else to take the call and allows the call to be picked up from any Quick Edition phone. Quick Edition phones can handle up to 20 parked calls. Each call is given a unique ID and the duration the call has been on hold is presented on the phone's screen.
Ensures that calls are routed quickly and easily around the office, and provides a smooth transition for users who are used to the way key systems operate.
Remote/Teleworker Capabilities
Provides workers at remote locations (like a home) with access to all the features and services available to everyone on the Quick Edition system. (VPN appliance required.)
Employees can work from home as though they are in the office, with the ability to answer, transfer and manage the phones without missing a beat, helping to improve customer service; also enables businesses to expand their labor pool to hire people outside their geographic area.
Extension Redirect
Allows individual calls to a Quick Edition phone to be routed to another phone – whether a cell phone, another office or home.Helps increase accessibility of mobile workers and improve customer service by making it easy for your most important customers to reach you anytime and anywhere you want to be reached.
SIP Enablement Services/Communication Manager Connectivity
SES-CM Connectivity enables a Quick Edition-equipped branch office to connect to headquarters over the WAN. Provides an ideal branch solution for an enterprise with a Communication Manager (CM) and Converged Communications Server running SIP Enablement Services (SES). Connectivity between SES/CM and Quick Edition is based on standard SIP signaling without proprietary extensions. Many features between a SES/CM enterprise and Quick Edition system are supported. SES licenses are required to connect to the Quick Edition system. Helps reduce Total Cost of Ownership by leveraging existing WAN or Internet connections and reducing the number of PSTN Lines.
Leveraging the investment in the headquarters Communication Manager system can provide enterprise-wide dial plan benefits and the extension of many sophisticated features to enhance efficiency in the branch office.
Connection via SIP Service Provider
Quick Edition phones may be connected to the SIP service provider's network directly, or through a Network Address Translation (NAT) device such as a VoIP gateway or router. Avaya is actively testing and validating interoperability with many SIP service providers. (See the "Interoperability with Third-Party Products" section of this web site for a list of SIP service providers who are certified with Avaya Quick Edition.) Using SIP for calling services can significantly reduce calling costs compared with traditional PSTN lines.
Priority VLAN Tagging for Quality of Service (QOS)
Quick Edition devices support IEEE 802.1p (priority value tagging), within the framework of the IEEE 802.1Q Virtual Bridged Local Area Networks standard. The feature allows the assignment of priority levels to Quick Edition voice and data traffic in order to ensure QoS at OSI Layer 2. Specifying a priority such as 5 for voice traffic and 3 for data ensures that Quick Edition voice traffic has priority over data. Prioritizes voice traffic to ensure voice quality.
Mulitsite Provisioning Tool
Java-based software application that provides network administrators with tools to configure one or more Quick Edition networks from a central location. Any individual Quick Edition network, subset of selected networks, or all networks added to the Multi-site Provisioning Tool can be configured at once. The Multi-Site Provisioning Tool can also be used to push software upgrades to Quick Edition systems.Reduces the time and costs required to manage the network and Quick Edition phones by enabling administrators to configure and manage multiple sites from a central location.
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